Data Protection
At Dream Urlaub GmbH, protecting personal data is an important part of our commitment to our customers, business partners and users.
We process personal data responsibly, transparently and in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Austrian data protection legislation.
Our Data Protection Principles
Dream Urlaub aims to ensure that personal data is:
- Processed lawfully, fairly and transparently
- Collected for specific and legitimate purposes
- Limited to what is necessary
- Accurate and kept up to date where appropriate
- Retained only for as long as necessary
- Protected through appropriate technical and organizational measures
Personal Data
Depending on your relationship with Dream Urlaub, we may process:
- Name and professional contact details
- Company information
- Email address and telephone number
- Account and login information
- Booking and travel details
- Billing and transaction information
- Communications with Dream Urlaub
- Technical and device information
- IP addresses
- Website, platform and API logs
- Security and authentication information
How We Use Your Data
Personal data may be used to:
- Provide our B2B travel platform
- Process and manage travel bookings
- Communicate with customers and partners
- Process payments and invoices
- Provide customer support
- Maintain system security
- Prevent fraud and unauthorized access
- Improve our services and technology
- Meet legal and regulatory obligations
Your Rights
Under the GDPR, you may have the right to access, correct, delete or restrict the processing of your personal data. You may also have the right to object to certain processing, request data portability and withdraw consent where applicable.
To exercise your rights, contact:
Data Security
Dream Urlaub uses appropriate security measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.
These measures include encryption, access controls, authentication, network security, monitoring and secure infrastructure.
Data Retention
We retain personal data only for as long as necessary for the relevant business, contractual or legal purpose, including where required by applicable tax, accounting or regulatory requirements.
International Transfers
Where personal data is transferred outside the EEA, Dream Urlaub will use appropriate safeguards as required by applicable data protection law.
Cookies
Our website and platforms may use cookies and similar technologies to provide functionality, maintain security, remember preferences and understand website usage.
Where required, we will request consent before using non-essential cookies.
Please see our Cookie Policy for further information.
Contact
For questions regarding data protection or privacy:
Dream Urlaub GmbH
Vienna, Austria
Email: info@dreamurlaub.com