Cookie Policy

Effective Date: 10 August 2026
Last Updated: 10 August 2026

This Cookie Policy explains how Dream Urlaub GmbH ("Dream Urlaub", "we", "our", or "us") uses cookies and similar technologies when you visit our websites, B2B portal, partner platforms, and other online services (collectively, the "Platform").

This Policy explains what cookies are, why we use them, and how you can manage your cookie preferences in accordance with the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. Cookies enable websites to recognize your device, remember your preferences, improve functionality, and provide a more secure and personalized browsing experience.

Cookies may also collect technical information about your interaction with our Platform.

2. Types of Cookies

We use the following categories of cookies:

Session Cookies

Session cookies are temporary cookies that are automatically deleted when you close your browser. They are essential for maintaining secure sessions and enabling core website functionality.

Persistent Cookies

Persistent cookies remain stored on your device until they expire or are manually deleted. They remember your preferences and improve future visits.

First-Party Cookies

These cookies are placed directly by Dream Urlaub and are used to operate and improve our Platform.

Third-Party Cookies

Certain services integrated into our Platform, such as analytics, advertising, payment services, embedded content, or customer support tools, may place cookies managed by third-party providers.

3. Categories of Cookies We Use

Cookie Category	Purpose
Strictly Necessary Cookies	Required for website functionality, authentication, security, fraud prevention, and session management. These cookies cannot be disabled.
Performance & Analytics Cookies	Help us understand how visitors use our Platform, allowing us to improve performance, usability, and user experience.
Functional Cookies	Remember user preferences such as language selection, login information, and personalized settings.
Marketing & Advertising Cookies	Used to deliver relevant advertising, measure campaign effectiveness, and provide personalized marketing communications across websites.

4. Cookies We May Use

Depending on the services enabled on our Platform, cookies may include technologies provided by:

Google Analytics
Google Tag Manager
Google Ads
Microsoft Clarity
Meta (Facebook) Pixel
LinkedIn Insight Tag
Cloudflare
Stripe
PayPal
Live Chat and Customer Support platforms

Third-party providers process data in accordance with their own privacy policies.

5. Why We Use Cookies

We use cookies to:

Provide secure access to our Platform
Authenticate users and manage login sessions
Process bookings and online transactions
Remember user preferences and settings
Improve website functionality and performance
Analyze visitor behavior and website usage
Detect fraud and enhance cybersecurity
Measure marketing performance
Personalize content and user experience
Comply with legal and regulatory requirements

6. Managing Your Cookie Preferences

When you first visit our Platform, you will be presented with a cookie consent banner allowing you to:

Accept all cookies
Reject non-essential cookies
Customize your cookie preferences by category
Withdraw or modify your consent at any time

Your cookie preferences may be updated through our Cookie Preference Center available on our website.

7. Browser Settings

Most web browsers allow you to control cookies through their settings.

You may configure your browser to:

Block cookies
Delete existing cookies
Notify you before cookies are stored
Restrict third-party cookies

Please note that disabling certain cookies may affect the availability and functionality of some features on our Platform.

Browser management information is available from your browser provider, including:

Google Chrome
Mozilla Firefox
Microsoft Edge
Apple Safari

8. Third-Party Services

Dream Urlaub works with carefully selected third-party service providers to deliver analytics, payment processing, customer support, security, and marketing services.

These providers may collect information directly through their own cookies and similar technologies. Dream Urlaub does not control these cookies and encourages you to review the respective privacy and cookie policies of those providers.

9. Data Protection and GDPR

Where cookies process personal data, Dream Urlaub acts in accordance with:

General Data Protection Regulation (EU) 2016/679 ("GDPR")
Austrian Data Protection Act (DSG)
ePrivacy Directive and applicable cookie regulations

Where legally required, we obtain your consent before placing non-essential cookies on your device.

You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

10. Data Retention

Cookie data is retained only for as long as necessary for the purposes described in this Policy or as required by applicable law.

Retention periods vary depending on the type of cookie and the purpose for which it is used.

11. Changes to This Cookie Policy

Dream Urlaub may update this Cookie Policy periodically to reflect changes in technology, legislation, regulatory requirements, or our business practices.

The latest version will always be published on our website, together with the revised Effective Date.

We encourage users to review this Policy regularly.

12. Contact Us

If you have any questions regarding this Cookie Policy or our use of cookies, please contact us:

Dream Urlaub GmbH
Registered Office: Vienna, Austria

General Enquiries
Email: info@dreamurlaub.com